Terms, Stated Plainly
READ THIS BEFORE YOU PRE REGISTER
You are never charged unless you are admitted. Pre registration stores your card. The deposit charges only when we admit you, after your application is reviewed. Not admitted? Nothing was ever charged.
Once admitted, your deposit becomes the real thing. A short window of full refundability applies after the charge, per standard consumer protection, and the exact window is stated at checkout. After that, your payment is non refundable, because at that point we are spending it on your trip: reserving the private room at Jakob, contracting guides and porters, booking the base house.
The balance auto charges November 1. If your card declines, you get an invoice and 7 days to resolve it. After that the spot can be released to the next person in line.
If you cancel more than 90 days out, we will work to recover what we can from our vendors and pass back anything recoverable, though this is not guaranteed. Within 90 days of departure, most of what we have committed cannot be recovered. This is exactly why travel insurance with emergency medical and evacuation coverage is required for every participant. It is the only reliable protection your money has against illness, injury, or a trip that does not go as planned.
Minimum group size is 10. If we do not reach it, we cancel with full notice and a full refund, no later than 60 days before departure. We will keep you posted well before you need to book flights.
Nature does not read itineraries. Weather and mountain conditions can change the route, the schedule, or the trip itself with little notice. Guide decisions made for group safety are final and are not grounds for a refund. This is Patagonia. The mountains are the reason to come, and they operate on their own terms.
Participants must be 18 or older. A signed participant agreement and proof of travel insurance are required before departure.