An outstanding prompt response as always, Mark. You set the standard for customer service.
From the very beginning Mark has been so helpful answering questions about the website and the awesome timing system they have. Ultra Signup is by far above and beyond other registration websites I have used. The "extras" this site provides to race directors of smaller races who can't afford chip timing are so helpful and save so much time and money! Thanks for all you do!
I don't know how to thank you enough for all your support for the last many years. If every business in the US was run as well as yours and every entrepreneur was the consummate professional that you are, we would be an extremely happy well run country. Could you go ahead and run for president? I want to sing your praises in a very public way. Is there a forum that I could use for that? So many times I've been such an idiot and you've picked up the phone every time and talked me through a panicked situation. Early Sunday morning, three day weekend, every time you were patient and kind with me. You are the best and I would love it if everyone could know how I feel about Ultrasignup! Thanks again Mark and someday I hope I can repay you for all the help. Sincerely, warmly, and in Gratitude Anna Bates - PCT B2B
Since 2008 the HURT 100 has utilized Mark's services at Ultrasignup and we are incredibly happy that his services are available to us. As a small event we don't have the panache of other events, however Mark treats us as if we are his MOST IMPORTANT EVENT. This, despite the fact that we have a very difficult lottery system in place that he easily and seamlessly navigates year on year to make it perfect. The amount of work he puts into this event and our HURT Trail Series is beyond reproach. I hesitate to say that If you are an RD you need Mark's services, simply because I selfishly want him to keep concentrating on our small event. Mark you ROCK! Aloha, HURT 100
Thank you Ultra Signup! I am not computer savvy but it has been easy setting up my race on your site. On the few occasion I've gotten stuck I call and every time I get to talk to a friendly person. Even when I called one time in the middle of the night, I expected to leave a voice mail but a person answered and walked me through what I needed done. The site makes it easy to keep race information organized. Uploading results is no problem. There is plenty of room on the race page to add all race information. Lot's of great features, thank you...You do a fantastic job!
Thanks again for all the help. you guys have been great to work with! The timing software was so slick I was able to have my 12 and 9 year old daughters do a lot of it while I focused on other RD tasks! Ultrasignup rocks!